About Us

Kayana is a talent agency that connects Filipino Remote Professionals with global companies that operate within real systems and value disciplined execution. These are long-term professional roles—not gig work. Our partners build structured teams where accountability, clear communication, and operational discipline matter.

Position Overview

The Accounts Receivable Clerk is responsible for managing the day-to-day accounts receivable cycle, ensuring accurate cash application, maintaining customer account records, and supporting timely collections.

This role plays a key part in maintaining healthy cash flow by accurately posting customer payments, investigating discrepancies, and communicating with customers regarding outstanding balances.

The ideal candidate is highly detail-oriented, organized, and customer-focused, with strong analytical abilities and the capacity to manage multiple financial transactions in a fast-paced environment.

Key Responsibilities: 

Cash Application & Payment Processing

• Prepare and post daily cash receipts to customer accounts
• Process payments including ACH, credit card, wire transfers, and other payment methods
• Reconcile payments against open invoices and customer balances
• Record and verify deposits to ensure accurate financial records

Accounts Receivable Monitoring

• Review accounts receivable aging reports regularly
• Follow up on overdue balances and short payments
• Investigate unapplied payments, open credits, and discrepancies
• Maintain detailed records of collection activities and communications

Customer Account Management

• Maintain accurate customer records within the ERP system
• Process sales tax exemption certificates and related documentation
• Conduct credit checks for prospective customers
• Respond to customer inquiries through the accounts receivable team inbox

Dispute Resolution & Credit Management

• Investigate billing disputes and payment discrepancies
• Communicate with customers to resolve outstanding issues
• Issue credit memos and write-offs in accordance with internal policies

Compliance & Financial Support

• Maintain documentation for accounts receivable procedures and workflows
• Assist with year-end audits and financial reviews
• Provide additional accounting and finance support as required

Tools & Systems:

Candidates should have experience working with financial systems and operational tools, including:

Accounting Systems

• NetSuite ERP (strongly preferred)

Financial Operations Tools

• Customer payment portals
• Sales tax management systems

Office & Data Tools

• Microsoft Office Suite
• Advanced proficiency in Microsoft Excel